JOB DESCRIPTION
| The Social Media Coordinator plays a critical role in ensuring consistent brand representation, rapid response to trends, and continuous performance tracking across channels. This role is responsible for content scheduling, community management, influencer coordination, paid media agency briefing and performance reporting—enabling Relay Jeans to remain culturally resonant and conversion-driven in an always-on digital environment.Given the fast pace of the fashion industry and the ever-changing nature of social platforms, a dedicated Social Media Coordinator ensures we’re not just visible, but impactful—delivering content that inspires, engages, and drives sales. Key Responsibilities:Daily management of all social media platforms (Instagram, TikTok, Facebook, etc.)Content planning, creation briefing, and scheduling aligned to Relay Jeans campaignsCommunity management – moderating comments, DMs, and customer engagementInfluencer campaign support and coordinationWeekly performance tracking and insights reportingCollaboration with digital, marketing, and merchandise teams to align on strategy Qualification & Experience:Degree or diploma in Marketing, Media, Communications, or a relevant field.1–2 years’ experience in social media or community management.In-depth understanding of scheduling tools (e.g., Hootsuite, Meltwater, Meta Business Suite).Basic understanding of paid media strategy and performance metrics.Proven ability to work under pressure and in fast-paced environments.A genuine interest in fashion, youth culture, and digital innovation. Skills: Strong copywriting and storytelling skills tailored for digital platforms.Excellent communication and time-management skills.Meta Business SuiteTikTok Business ManagerInstagram Creator ToolsCanva / Creative Briefing PlatformsExcel / Google Sheets (for reporting)Monday.com / Project Management Tool Behaviours:Business Insight – applies market and business insights in order to drive organisational objectivesCommunicates Effectively – conveys information and communicates ideas in a clear, concise and impactful mannerCustomer Focus – understands, anticipates, and meets the needs and expectations of customersDecision Quality – consistently makes timely, well-rounded and informed decisionsManages Complexity – interprets and simplifies complex and contradictory information when resolving organisational problemsOptimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processesTech Savvy – leverages new technology to enhance productivity, improve problem solving, and support business growth Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. #LI-AS1 |
ABOUT US
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it’s a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
ABOUT THE TEAM
Join the Markham Movement! Dive into a world where style meets passion. At Markham, we offer the latest in smart and casual wear, from trendy footwear to must-have accessories and captivating fragrances. Our stores are vibrant hubs of youthful energy, dedicated to helping you discover the perfect look that speaks to your unique style. Be part of a brand that lives and breathes fashion – where every day is an opportunity to express yourself. Step into Markham and make your mark!
Apply here